Futuríveis
segunda-feira, dezembro 06, 2004
Mobilidade potenciada pela tecnologia vai obrigar a reformular relações de confiança no trabalho
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Employers will have to trust their workers much more in future if mobile working using the latest technology is to forge ahead.
That was a key point in research by Dr Carsten Sørensen of LSE’s Department of Information Systems, published in the report The Future Role of Trust in Work.
He describes how the old classical management hierarchies of the past are being replaced by flatter networked structures. He explained how micromanagement causes people to spend a lot of time proving that they are working, instead of getting on with actually working. The trick will be setting up a system where the workers see a benefit in being monitored. ’But building the kind of trust between management and workers can take years, and it can be erased in a second,’ Sorensen notes.
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London School of Economics (downloadable report)
Employers will have to trust their workers much more in future if mobile working using the latest technology is to forge ahead.
That was a key point in research by Dr Carsten Sørensen of LSE’s Department of Information Systems, published in the report The Future Role of Trust in Work.
He describes how the old classical management hierarchies of the past are being replaced by flatter networked structures. He explained how micromanagement causes people to spend a lot of time proving that they are working, instead of getting on with actually working. The trick will be setting up a system where the workers see a benefit in being monitored. ’But building the kind of trust between management and workers can take years, and it can be erased in a second,’ Sorensen notes.
...
London School of Economics (downloadable report)
posted by CMT, 3:19 da tarde
